What should a bus driver avoid when dealing with young people?

In interactions with young people, it is essential for a bus driver to promote a healthy communication environment. Always having the last word can hinder constructive dialogue and may create a disconnect between the driver and the students. Young people often need to feel heard and understood, and asserting dominance by needing to have the last word can undermine their sense of value and respect in the conversation.

Listening to complaints allows for addressing concerns and building rapport, which is critical in maintaining a positive atmosphere on the bus. Staying calm during conflicts helps de-escalate situations and sets a positive example for students. Encouraging open communication fosters trust and allows young people to express themselves without fear, leading to a more respectful relationship.

Therefore, avoiding the need to always have the last word contributes to a more cooperative and respectful interaction, promoting better behavior and communication among students.