True or False: If you repeat an angry parent's concern to him or her in your own words, you will likely make that parent more upset.

Restating an angry parent's concern in your own words can actually help in de-escalating the situation rather than making it worse. This technique, often referred to as "active listening," demonstrates that you are genuinely aware of the parent's feelings and concerns. It reassures them that their concerns are being taken seriously, which can foster a more constructive dialogue.

By paraphrasing what the parent has expressed, you show empathy and validation, making it more likely that they will feel heard. Additionally, this approach encourages a collaborative atmosphere where problem-solving can occur, rather than simply intensifying their frustration.

In contexts where the parent might be volatile, this method can be especially useful, as it helps to calm the emotions involved. Thus, the idea that this practice would increase their irritation does not hold true in most situations.